Troubleshoot Error that causes Webroot Antivirus Software to Quarantine Key File

Resolve Error that causes Webroot Antivirus Software to Quarantine Key File:

To fix this error, first of all launch the application by double clicking on the Webroot icon. After this from the Dashboard, select the option “Scan My Computer”. Once the scanned is finished, click on the setting icon. In the next step, click on the Quarantine Tab; now find the recent files with the Timestamp. Now tick the check boxes, beside each file. To process further, click on the Restore Option. When prompted to roll back the selected files, click yes to allow the permission. Now wait for the process to finished, and re-scan your computer system to check that the error is still persisting or not.

Try to Delete Temp Files:

To delete the Temp Files, first of all open the Run Dialogue Box by pressing the Window +R key altogether or you can press the Window key from the keyboard. In the web browser, type %Temp% and press the Enter key. After this, Window Explorer will open. Now select all the files from the Temp folder and right click on it. From the drop down menu, select the delete option. At the end restart your computer system, and after this check whether the error is still persisting or not. If the error is still persisting then go to Webroot Customer Support for help.

Technical Assistance:

In case you have some issues regarding the installation process, or besides following the steps you are still not able to fix the error than you can contact to the customer care for help and support by just visiting to the official website i.e. webroot.com/safe.  You can also call on their Toll free number for support at any time at any place, as they were available for 24 hours and 7 days a week. The customer care executives of Webroot team are well qualified and can solve your problem in minutes.

Get to Know More : Webroot Geek Squad

Source : web-rootsafecom